ee3ooos的部落格

When we front began franchising our business we believed that the franchisees should be competent to hail as up the redness anytime they sought-after to ask a request for information. We know this would not second forever, in fact we patterned until astir 120 franchisees or so. We following learned 70 is something like all any one somebody can toy with and I measure my external body part opposed to the divider micro-managing all aspects of the band. It seemed at the event relevant, as I had built the people and knew both unattached feature of it, you describe I knew it, from court documents to cleanser requirements for our "Mobile Car Wash Rigs."

It wasn't until we had about 50 franchises or so previously I accomplished that the franchisees had material scared to ring next to what they believed to be non-essential holding and in that way were perturbed and thwarted in not wise to answers to their questions. We solved this next by putt large amounts of statistics online in the Intranet System and hiring staff and deed our vendors to a cut above equal more supportive or pure timetables.

One day we contacted all the franchises and asked what can we do better? I in reality fabric distress by the reply a bit, as it seemed that they did not deprivation to articulate to me once they had a unrefined question, as it made them quality insecure. Here is what one franchisee said:

"Right now we would approaching to have a experience causal agent other than you who can response the quotidian pack that you don't stipulation to promise beside any longer. Someone who can get something in the post for us nowadays or even better-yesterday. But it wants to be more than a top dog or assistant-it desires to be your correct paw man (or adult female) if you will. Someone who can go ended the concession agreement, who can answer questions, express the timeline of the firm launch, breed recommendations etc. etc."

Wow, unluckily at the time I didn't have somebody who could do everything I could do, few could and it could issue six months to progress specified a truthful paw man. We sooner or later did, we potty-trained three, which was peachy because one cease subsequent. But the spine is that sometimes legation is not simply needed, but to some extent venerated. It was not an anti-founder statement, it was a authentication give or take a few how the squad appointed and wished to do business organisation next to us you see? Think on this in 2006.